Customer Service & Supply Chain Specialist

We are looking for a dynamic, detail-oriented and self-driven Customer Service & Supply Chain Specialist to join our client’s team. In this role, you will play a key part in ensuring smooth order execution, high customer satisfaction and efficient supply chain operations. You will serve as the central point of coordination between customers, logistics partners and internal teams—managing end-to-end order fulfilment, overseeing shipment activities, monitoring inventory levels and supporting continuous supply chain improvements.

Key Responsibilities:
1. Customer Service
a) Act as the main point of contact for customer inquiries related to order status, shipment tracking and delivery schedules.
b) Provide timely and accurate responses to customer queries via phone, email and other communication channels.
c) Resolve order, delivery or product availability issues while ensuring a positive customer experience.
d) Collaborate with internal teams and account managers to address customer concerns, manage escalations and support client relationships.

2. Logistics Coordination:
a) Coordinate inbound and outbound shipments with 3PL partners to ensure on-time delivery.
b) Supervise day-to-day operations: sales order booking, internal POs, picking, packing and stock control.
c) Track and record shipping metrics to identify opportunities for improvement and cost efficiency.
d) Manage shipping documentation, customs clearance and compliance requirements.
e) Train warehouse personnel on system processes, SOPs and operational requirements.

3. Stock & Supply Chain Management:
a) Maintain accurate inventory records and generate regular stock reports.
b) Support demand planning by consolidating forecasts with sales and aligning with plant/production schedules.
c) Analyse stock trends to prevent shortages, overages and obsolescence.
d) Optimize inventory management by reducing air freight, improving lead times and leveraging consolidated shipments.
e) Work with suppliers, factories and internal stakeholders to ensure timely replenishment.
f) Ensure compliance with all regulatory, customs and local authority requirements.
g) Propose supply chain improvements to increase speed, reduce costs and improve efficiency.

Qualifications & Experience:
• Bachelor’s degree in Business Administration, Logistics, Supply Chain, or related field (preferred).
• Proven experience in customer service, logistics coordination, and supply chain operations.
• Strong knowledge of order management, inventory, and supply chain principles.
• Proficiency in MS Excel and ERP systems (Oracle / SAP preferred).
• Excellent communication, interpersonal, and organizational skills.
• Strong problem-solving and analytical abilities with a process improvement mindset.
• Ability to multitask and thrive in a fast-paced environment.
• Flexibility to take on additional responsibilities based on business needs.

Sales Manager

Designation: Sales Manager

Location: Mumbai/Delhi, India

About the Company: Our client is a leading global supplier of advanced products and services across Commercial Aviation, Military, Defence and General Aviation sectors. Headquartered in the United Kingdom, the company specializes in the supply, repair and overhaul management of aircraft parts and components.

Brief description: We are seeking a dynamic and results-driven Sales Manager with a proven track record in the aerospace and defence industry. The role involves identifying new business opportunities, building strong client relationships and promoting the company’s range of aviation products and services to airlines, MROs and defence organizations.

Key Responsibilities:

  • Identify and pursue new business opportunities within the commercial aviation, defence and MRO sectors
  • Build and maintain strong relationships with clients, partners and key stakeholders
  • Promote the company’s products and services, including aircraft parts, repair and overhaul solutions and aviation support services
  • Prepare and deliver compelling sales presentations, proposals and quotes
  • Collaborate with internal teams (technical, procurement, logistics) to ensure seamless project execution
  • Attend industry exhibitions, trade shows and client meetings (domestic and international) to represent the company and expand the client base
  • Maintain accurate sales records, forecasts and reports using CRM tools
  • Stay updated on market trends, competitor activities and industry developments to identify potential opportunities
  • Achieve assigned sales targets and contribute to overall business growth
  • Ensure a high level of customer satisfaction through proactive support and follow-up

Requirements:

  • Excellent communication and presentation skills
  • 3–5 years of sales experience in aerospace, aviation, or defence industries (preferred)
  • Well-travelled and comfortable with client-facing interactions
  • Well-groomed and professional appearance
  • Ability to work independently and as part of a team
  • Strong understanding of B2B sales cycles and industry dynamics
  • Proficient in English and Hindi

Benefits: Medical Insurance + Annual Bonus.

Sr. Executive / Assistant Manager – Sales

Designation: Sr. Executive / Assistant Manager – Sales

Location: Mumbai | Pune | Nashik | Baroda | Ahmedabad | Aurangabad | Delhi | Bangalore | Chennai | Coimbatore | Jaipur | Ludhiana | Jaipur

About the Company: Our client is a leading freight forwarding and logistics solutions provider based in Mumbai, India. With a strong regional presence and a reputation for excellence, they offer comprehensive services across air and sea freight and logistics services. The company is known for its customer-centric approach, operational efficiency and dynamic team culture.

Brief description: We are looking for a motivated and results-driven Sr Executive / Assistant Manager – Sales to join our client’s growing team. We are seeking a motivated and dynamic Sales candidate for our Air & Sea Freight division. This position requires the ability to generate and manage sales opportunities within the logistics and freight forwarding industry. The ideal candidate will be responsible for identifying new business, building relationships with customers, and ensuring smooth coordination between the sales and operations teams.

Key Responsibilities:
• Identify and pursue new business opportunities within the air and sea freight sectors.
• Develop and maintain strong relationships with existing and potential clients.
• Negotiate contracts, pricing and terms with customers.
• Prepare and present quotes, proposals and presentations to customers.
• Work closely with the operations team to ensure seamless execution of logistics services.
• Monitor market trends and competitor activities to identify new sales opportunities.
• Maintain a strong understanding of industry regulations and compliance requirements.
• Achieve individual sales targets and contribute to the overall team goals.
• Providing excellent customer service and follow-up on leads to ensure satisfaction and repeat business.
• Identify and pursue new business opportunities within the air and sea freight sectors.
• Develop and maintain strong relationships with existing and potential clients.
• Prepare and present quotes, proposals and presentations to customers.

Requirements:
• Bachelor’s degree in a related field.
• 3 to 7 years of experience in freight forwarding sales (air/sea).
• Should be fluent in English & respective local language.
• A smiling face, a healthy mind and body, and a positive attitude are a must.
• Strong communication and interpersonal skills.
• Experience with Global Freight Forwarding Companies.
• Good experience with MS Office, especially Excel and PowerPoint.
• In-depth knowledge of air and sea freight services and industry regulations.
• Ability to multitask and manage multiple customer accounts effectively.

Benefits: Medical Insurance + Annual Bonus.

Senior Service Engineer (Transformers)

Designation: Senior Service Engineer (Transformers)

Location: Sharjah, UAE

About the Company: Our client is a leading manufacturer of power and distribution transformers. They specialize in the design, manufacture, testing, installation and maintenance of dry-type transformers, offering both standard and customized solutions for utilities, industries, commercial sectors, as well as marine and oil applications. They deliver end-to-end transformer solutions backed by innovation, proven materials and expert in-field support — ensuring long product life, reliable performance and minimal downtime for customers across the Middle East and beyond.

Brief description: We are seeking a highly skilled Senior Service Engineer – Transformers to lead transformer servicing, repair and testing activities both in the factory and at client sites. This role requires strong technical expertise, leadership ability and customer-oriented service delivery to ensure compliance with engineering standards, safety requirements and client expectations.

Key Responsibilities:

  • Attend and respond to all inquiries regarding transformer service, repair and client complaints.
  • Conduct site visits, perform technical inspections and prepare detailed inspection reports.
  • Assist in planning, scheduling and executing transformer service and repair activities.
  • Carry out transformer servicing, testing and repair work at the factory and on-site.
  • Provide technical guidance and support to junior service engineers and technicians.
  • Coordinate with internal departments and clients for smooth service execution.
  • Prepare and maintain accurate service/repair reports and documentation as per IMS standards.
  • Ensure compliance with QHSE procedures and corrective actions were required.
  • Advise management on technical improvements, service tools and resources.
  • Conduct risk assessments for site/factory activities, ensuring safe practices.
  • Train and mentor team members in transformer service, troubleshooting and safety.
  • Ensure availability, maintenance, and safe use of tools, equipment and PPE.
  • Demonstrate leadership by upholding quality, safety and professional conduct.

Requirements:

  • Bachelor’s degree in a related field.
  • Bachelor’s Degree / Diploma in Electrical Engineering or related field.
  • Minimum 5–8 years’ experience in transformer servicing, repairs and testing.
  • Strong knowledge of diagnostic tests (oil testing, winding resistance, ratio test, etc.).
  • Ability to interpret transformer drawings, manuals and specifications.
  • Familiarity with IMS, ISO standards and QHSE compliance.
  • Hands-on troubleshooting and problem-solving expertise.
  • Willingness to travel extensively for site service jobs.

Benefits: Medical Insurance + Annual Bonus.

Customs Clearance Executive (G Card Holder)

Designation: Customs Clearance Executive (G Card Holder)

Location: Vizag/Delhi/Mumbai, India

About the Company: Our client is a prominent freight forwarding, logistics and supply chain solutions provider headquartered in Mumbai, India. Driven by a clear and focused vision, the company is committed to its strategic growth and aims to be a leading provider of integrated logistics solutions. It continues to expand and solidify its presence as a global leader in the shipping and logistics sector

Brief description: As a Customs Clearance Executive (G Card Holder), you will be responsible for managing and executing end-to-end import and export clearance processes at ports, airports, and ICDs. You will serve as an authorized representative before Indian Customs and ensure compliance with all regulatory and documentation requirements.

Key Responsibilities:

• Represent the company at Customs offices, ports, ICDs, and airports using a valid G Card.

• File and process Bills of Entry (BOE) and Shipping Bills for import/export clearance.

• Prepare and verify required documentation (invoice, packing list, HSN codes, licenses, etc.).

• Submit documents through ICEGATE / EDI systems and ensure timely data entry.

• Calculate and assist in payment of customs duties, IGST, cess and other applicable charges.

• Coordinate with freight forwarders, transporters, warehousing and internal teams for timely cargo clearance.

• Maintain compliance with Customs regulations, DGFT policies and import/export laws.

• Handle cargo inspections, sampling, and resolve customs-related queries on-site.

• Communicate clearance status and documentation issues to clients and internal departments.

• Monitor port/terminal activities to avoid delays, demurrage, or penalties.

• Assist in customs audits, queries and documentation follow-ups.

• Maintain records of all clearance files and update logs for compliance tracking.

Requirements:

• Bachelor’s degree preferred (any discipline; Commerce or Logistics-related field is a plus)

• 3 to 5 years of relevant experience in Customs Clearance within the logistics or freight forwarding industry

• Hands-on experience with import/export documentation and cargo clearance at ports, airports, or ICDs

• Proficient in English and able to understand Hindi (spoken/written)

• Proficient in basic MS Office tools: Word, Excel, Outlook

Benefits: Medical Insurance + Annual Bonus.

Pricing Executive

Brief description:

We are looking for a motivated and results-driven Executive Pricing to join our client’s growing team. Experienced in Pan India Ocean freight pricing with strong knowledge of ICD and port-to-port rates. Skilled in negotiating sharp rates with carriers and NVOCCs. Maintains strong relationships with industry partners and collaborates well with cross-functional teams.

Key Responsibilities:
● Handle Ocean Freight Pricing on a Pan India basis, ensuring competitive and market-aligned rates.
● Possess in-depth knowledge of ICD (Inland Container Depot) and Port-to-Port pricing structures.
● Negotiate effectively with carriers and NVOCCs to secure sharp and cost-effective freight rates.
● Build and maintain strong rapport with carriers, NVOCCs and key logistics partners.
● Foster positive relationships with internal teams and cross-functional departments to support seamless coordination and service delivery.

Requirements:

● Bachelor’s degree in a related field.

● 2 to 3 years of experience in freight forwarding sales (Sea)
● Should be fluent in English, Hindi & Marathi.
● A smiling face, a healthy mind and body, and a positive attitude are a must.
● Strong organizational and multitasking skills
● Strong knowledge of pricing and negotiating rates.
● Ability to work independently and manage multiple priorities effectively.

Location – Mumbai

Benefits: Medical Insurance+ Annual Bonus.

Branch Manager

Brief description:
The Branch Manager will be responsible for overseeing the overall functioning of the branch, focusing on both air and sea cargo operations and sales. The role requires leadership in managing the team, ensuring operational excellence, achieving sales targets, maintaining customer relationships and driving branch profitability.

Key Responsibilities:
● Candidate should be fully aware of all facets of the logistics industry (Jack of all) to lead the various activities related to the industry
● Oversee day-to-day air and sea cargo operations, ensuring timely deliveries, documentation and compliance with international freight standards.
● Ensure adherence to SOPs, quality benchmarks, and statutory regulations (customs clearance, etc.)
● Implement cost-effective strategies to optimize operational efficiency.
● Drive business growth by developing new clients and maintaining existing accounts.
● Set and monitor sales targets for the team and ensure achievement through structured plans.
● Analize market trends, customer needs, and competitor activities to identify new opportunities.
● Lead, mentor, and manage the branch staff including operations, documentation and sales teams.
● Conduct performance reviews, training sessions, and team-building activities.
● Maintain high levels of customer satisfaction through regular interaction, issue resolution and consistent service delivery.
● Handle escalations and provide prompt resolutions with minimum disruption to operations.

Requirements:
● Bachelor’s degree in a related field
● 8 to 10 years of experience in Logistics Industry.
● A smiling face, a healthy mind and body, and a positive attitude are a must.
● Should be fluent in English & respective local language.
● Strong organizational and multitasking skills
● Familiarity with basic budgeting and vendor management
● Good communication and coordination ability
● Knowledge of Logy-sis or any accounting software.

 

Location – Bangalore | Mumbai | Hyderabad | Mundra

Benefits: Medical Insurance+ Annual Bonus.

MEP (troubleshooter) Technician

Job Purpose:
To carry out maintenance, troubleshooting, and repair tasks across electrical, plumbing, and mechanical systems. The technician will serve as a multi-skilled troubleshooter, ensuring smooth and efficient operations at assigned sites. HVAC knowledge is considered a valuable bonus.

Key Responsibilities:
● Perform preventive and corrective maintenance on electrical, plumbing, and mechanical systems.
● Troubleshoot and resolve issues related to lighting, switches, sockets, breakers, water pumps, drainage, and other MEP components.
● Respond promptly to service requests and emergencies.
● Conduct inspections and provide reports on the condition of equipment and systems.
● Ensure tools and materials are used properly and safely.
● Maintain high standards of safety and housekeeping at all work locations.
● Coordinate with team members and supervisors for job completion and task prioritization.
● Accurately record job details, time taken, and parts used.
● Support HVAC-related tasks when required
● Adhere to company policies and safety regulations at all times.

Requirements:
● Open to any nationality.
● Minimum 2–3 years of proven hands-on experience in MEP maintenance and troubleshooting.
● Strong background in electrical, plumbing, and mechanical repair works.
● Swimming pool maintenance experience will be considered an added advantage.
● Excellent problem-solving skills and the ability to work independently.
● Must hold a valid UAE Driving License.
● Good communication skills and team player attitude.
● Ability to read and understand technical drawings and manuals.
● Physically fit and willing to work on-site in outdoor environments.

Photographer Cum Videographer

Responsibilities
1. Photography and Videography:
● Capture aesthetically pleasing and on-brand lifestyle images and videos using various techniques and equipment.
● Utilize your expertise to compose shots that tell a compelling story, including interviews, events, product demos, and promotional videos.
● On-Site Shooting:
● Conduct on-site photo and video shoots to document various aspects of our business, products, and services.
● Ensure the quality and consistency of visuals align with brand guidelines.
● Plan and execute photo shoots, ensuring proper lighting, composition, and framing.
2. Editing:
● Edit and enhance captured content to meet the standards for social media platforms using tools such as Adobe Photoshop, Lightroom, Premiere Pro, Final Cut Pro, CapCut, Canva, etc.
● Use creative editing techniques to bring out the best in each photo and video.
● Manage and organize a library of digital images for easy access and retrieval while maintaining a consistent and cohesive visual style across all edited content.
● Manage post-production tasks, including color correction, audio adjustments, and final output for various platforms
3. Collaboration:
● Work closely with the marketing and content creation teams to understand visual requirements.
● Collaborate with team members to ensure the delivery of cohesive and engaging content.
● Equipment Maintenance:
● Maintain and manage photography and videography equipment to ensure optimal performance.

Requirements:
● Must be able to communicate in English well.
● On-Site Job.
● Relevant work experience, showcasing a diverse portfolio of high-quality work.
● Proficiency in using industry-standard photography and videography equipment.
● Expertise in software, such as Adobe Creative Suite (Photoshop, Lightroom, Premiere Pro) and Final Cut Pro.
● Must pay attention to detail, have the ability to work independently and as a team, and manage time/deadlines.

Sales Executive – Advertising Industry

Brief description:
Our client belongs to the Design and advertising industry, and they are seeking a dynamic and results
driven Sales Executive to join their team in Dubai. The ideal candidate will have a minimum of 1 year
of proven sales experience, preferably in design or advertising industry.

Key Responsibilities:
• Develop and maintain strong relationships with new and existing clients.
• Identify and pursue new business opportunities within the advertising and printing sector.
• Meet and exceed monthly sales targets.
• Arrange and attend client meetings to understand their requirements and propose suitable creative
solutions.
• Prepare and deliver compelling sales presentations and proposals.
• Coordinate with the design and production teams to ensure timely and quality delivery of projects.
• Stay updated with industry trends, competitor activities, and market conditions.

Requirements:
• Minimum 1 year of UAE sales experience in the advertising, design, or printing industry.
• Strong database of potential clients within the UAE market is highly preferred.
• Excellent verbal and written communication skills in English.
• Ability to work independently.
• Strong negotiation and closing skills.
• Valid UAE driving license is a plus.