Fleet Supervisor & Workshop In-Charge

Brief overview:

We seek a motivated and results-oriented individual to fill the role of Fleet Supervisor. The ideal candidate will oversee our fleet’s daily operations, ensure our vehicles’ safety and efficiency, and manage the workshop team to maintain and repair our fleet according to the rules in place. This role requires a strong understanding of vehicle maintenance procedures, leadership skills, and the ability to prioritize and manage multiple tasks including below.

Fleet Management:
● Oversee all aspects of our company fleet, including cars, trucks, and other vehicles and machinery.
● Develop and implement preventive maintenance schedules to optimize vehicle lifespan and performance.
● Conduct regular vehicle inspections to identify potential issues and ensure roadworthiness.
● Investigate and resolve any fleet-related accidents or incidents.
● Coordinate with office administration for insurance claims, vehicle advertising wrapping, deliveries or pickups, and keep the team updated.
● Utilize vehicle tracking software to monitor unusual events such as idling, harsh braking, and non-office-hour trips, and take appropriate action.
● Analyze fuel consumption data and implement strategies to improve efficiency.
● Track vehicle passing, registrations, and insurance policies, ensuring timely renewals.
● Manage vehicle assignments and hand over vehicles to staff as required.
● Maintain accurate and up-to-date fleet records for efficient management.

Workshop Supervision:
● Lead and motivate a team of technicians, fostering a safe and productive work environment.
● Develop and assign tasks and schedules for service and repairs for vehicles, pumps, machinery, etc.
● Collaborate with the procurement team to ensure timely and efficient ordering of parts and service items.
● Maintain a well-equipped workshop by ensuring the availability of necessary tools and resources.
● Monitor and manage workshop inventory, including spare parts and consumables, to optimize stock levels.
● Implement and enforce safety protocols, cleanliness, and hygiene standards within the workshop.
● Conduct performance reviews for workshop technicians to provide feedback and support professional development.

Qualifications and Skills:
● High school diploma or equivalent; vocational training in automotive repair or a related field preferred.
● Proven experience in fleet management and workshop supervision, preferably 3 years
● Strong technical knowledge of fleet and vehicle maintenance and repair.
● Excellent communication, leadership, management, and organizational skills.
● Proficiency in using fleet management software and other relevant computer applications.
● Ability to work under pressure and handle multiple tasks simultaneously.
● Valid driver’s license with a clean driving record.

Senior Sales Executive

Position Overview: We are seeking an experienced and results-driven Senior Sales Executive to one of our advertising agency clients. The ideal candidate will have a proven track record in sales, excellent communication skills, and the ability to build and maintain strong client relationships. This role requires a strategic thinker who can identify new business opportunities and drive revenue growth.

Key Responsibilities:

  • Extremely aggressive Sales persona, with a proven track record, have worked in a target-driven sales environment, promoting the Company brand image, products, and services.
  • Study and evaluate market, geographics, and competitors and create Sales strategies and plans.
  • Consistent and effective Client engagement through regular visits, understanding needs, and anticipating new market opportunities.
  • Identify Sales, Goals, Targets, and Plans.
  • Researching and developing marketing opportunities and plans, understanding Client requirements, identifying market trends, suggesting and implementing systems, and improvements to achieve/exceed Marketing and Sales goals
  • Effectively communicate with the team to ensure goals and targets are achieved consistently.
  • Engage and manage Clients and key accounts.
  • Analyze and review sales data and make actionable decisions to set sales goals.
  • Conduct in-depth research of the market and customers to identify prospects and partnerships.

Qualifications:

  • Bachelor’s degree in Business, Marketing, or a related field.
  • Proven experience as a Senior Sales Executive or similar senior sales role, preferably in the advertising or marketing industry.
  • Strong track record of meeting or exceeding sales targets.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to build and maintain strong client relationships.
  • Strategic thinker with strong analytical and problem-solving skills.
  • Self-motivated and able to work independently and part of a team.
  • Proficiency in CRM software and Microsoft Office Suite.

Preferred Skills:

  • Experience in digital advertising and understanding of the latest industry trends.
  • Knowledge of advertising metrics and analytics.
  • Ability to manage multiple projects and clients simultaneously.

Benefits:

  • Competitive salary and commission structure.
  • Comprehensive benefits package including health, dental, and retirement plans.
  • Opportunity to work with a diverse range of clients and projects.
  • Supportive and collaborative work environment.
  • Professional development and career advancement opportunities.

Creative Graphic Designer

Position Overview: We seek a talented and creative Graphic Designer to join one of the dynamic advertising teams of our clients. The ideal candidate will have a strong portfolio showcasing their ability to create visually compelling designs across various media platforms. This role requires excellent communication skills, a keen eye for detail, and the ability to work collaboratively in a fast-paced environment.

Key Responsibilities:

  • Create designs, concepts, and sample layouts based on knowledge of layout principles and aesthetic design concepts.
  • Determine the size and arrangement of illustrative material and copy, and select style and size of type.
  • Extensive use of design software to create and generate new images.
  • Review final layouts and suggest improvements as needed.
  • Develop graphics and layouts for product illustrations, company logos, and other branding components.
  • Prepare illustrations or rough sketches of material, discuss them with clients and supervisors and make necessary changes.

Requirements:

  • Diploma in Graphic Design.
  • Pre-Press Experience is mandatory.
  • Experience in an Advertising Agency is a plus
  • Strong understanding of typography, color theory, and layout principles.
  • Proven experience as a Graphic Designer, with a strong portfolio of work.

Professional skills:

  • Experience with motion graphics and video editing.
  • Knowledge of web design and user experience principles.

Personal skills:

  • Positive thinking and results-oriented.
  • Team Player.
  • Ability to work with minimum supervision.
  • Ability to work under pressure and meet deadlines.
  • Ability to multitask and prioritize responsibilities.
  • Good spoken and written communication skills.
  • Strong commitment to quality and strong attention to detail.

Interested candidates are invited to submit their resume, portfolio, and a cover letter detailing their relevant experience and why they are the perfect fit for this role.

Project Sales Engineer

Projects Sales Engineer for outdoor construction division – Pools, Landscaping, Woodworks.
If you have experience in business development and engineering and possess a talent for selling small to medium projects, this opportunity may be perfect for you.

The primary responsibilities for this position include:

  • Manage all aspects of business development for our swimming pool and landscaping
    division.
  • Schedule meetings and visit potential clients at their residences or offices.
  • Prepare designs, drawings, and quotations with support from the design team.
  • Attend site and/or technical meetings, as necessary, with consultants and contractors.
  • Facilitate and arrange approvals and permits from relevant authorities.
  • Coordinate with site engineers to ensure ongoing works are executed as agreed.
  • Maintain a work-in-progress report for all running sites, including regular site visits, updating photographs, emailing updates to clients, and storing information in the company database.
  • Serve clients from start to completion, ensuring all aspects of the project are carried out as per contract, addressing queries, and efficiently handling variations and upgrades.
  • Build a network of business relationships among companies, contractors, consultants, and suppliers in the swimming pool and landscaping industry.

Requirement:

  • Bachelor’s degree in Civil Engineering
  • Minimum 2 years of working experience
  • Must have a valid UAE driving license

Customer Service Executive – Import & Export – Dubai

1.Customer Service- Export & Import

  • Receive inquiries from regular customers, overseas agents or Sales for air, sea and land freight and ensure proactive and prompt resolution of service.
  • Understand customer’s business needs, shipment patterns, cargo particulars, and frequency of shipments, volumes, trade lanes, etc.
  • Procure rates (min 2 -3 or more as the situation demands) from origin agents, local carriers/liners and consolidators regularly, ensuring rates negotiated are cost-effective and generate maximum profitability.
  • Agent list of overseas agents to be updated on a weekly or fortnightly basis in the master file.
  • Call BD Team when the rates are compiled to ascertain the markup and quote customers within 1 hour/s for any airfreight inquiries in weekdays from Sunday to Friday. Respond to RFQs/inquiries from Customers/Sales.
  • Follow up on quotes and secure booking. Negotiate further where required. In case quotes don’t get accepted, resulting in loss of business, revert to BD Team on the same.
  • Liaise with customers/Sales team to coordinate shipments, obtain missing information necessary to execute shipments and provide shipping updates from time to time.
  • Ensure that all shipments are undertaken to meet, as a minimum, or exceed the customer’s expectations in terms of the standards provided, cost agreed and specified time frames service and that all shipments are handled in line with company procedures and policies.
  • Negotiate, drive rate reductions, and procure the most competitive prices for inquiries received by effectively liaising with shipping lines, overseas agents, LCL consolidators and carriers. If inquiries come for quotes including insurance, the invoice is to be sent to the insurance company to seek the rates.
  • For certain inquiries on a FOB basis, for FCL or LCL the agents in Qatar will also have to be sent an email locally to seek the rates. Regular follow-up with BD Team over the phone for review on quotes submitted and action the same appropriately, to improve IMA’s commercial offer to the customers.
  • Act as a single point of contact for all new customers’ enquiries from overseas countries in liaison with the BD Team
  • Respond to incoming queries, liaises with relevant departments based in IMA, Doha, Qatar office and ensure the resolution of service.
  • Calculate and submit freight quotations/proposals in liaison with the BD Team.
  • Follow up on quotes and secure booking. If business is lost revert with reasons.
  • Other duties as assigned by the Company.
  • Respond to RFQs from Customers/Sales/Agent, follow up on quotes and secure booking. Negotiate further where required. In case quotes don’t get accepted, resulting in loss of business, revert to agents on outcome.
  • In terms of land freight, liaise with our transport team at Mussafah office and provide necessary update to customers.
  • For air export shipments obtain rates from airline, prepare airway bill and liaise with operations team to execute the shipment accordingly.
  • Complete Invoicing on a daily basis/weekly basis once received completed files from the operations division.
  • Liaise with customers/Sales team to coordinate shipments, obtain missing information necessary to execute shipment and provide shipping updates from time to time.
  • Ensure that all shipments are undertaken to meet, as a minimum, or exceed the customer’s expectations in terms of the standard of provided, cost agreed and specified time frames service and that all shipments are handled in line with company procedures and policies

2.Job Management:

  • Create an inquiry in the E-freight system and send the quote to the customer within 2-3 hours for any inquiry coming in from Monday to Friday of the week.
  • Job planning, interdepartmental collaboration and coordination to ensure high delivery
  • Ensure rates negotiated with carriers/liners are promptly validated in the Counter.
  • On booking confirmation, secure the necessary FCL/LCL bookings with liners/consolidators for sea export shipments, check sailing schedules, apply for container releases with carriers; booking must be created in the E-freight system and email communication started with the overseas agent stating the booking number, then proceed with nominations.
  • Original documentation as required for customs clearance purposes, the same to be communicated to overseas agents in advance
  • For import shipments, send routing order instructions, coordinate pre-alerts/BL/AWB drafts, finalize documents, prepare arrival notices, exchange letters, etc.
  • On shipment arrival, hand over file to the Operations team for prompt handling, clearance and delivery
  • Maintain contact with customers/agents throughout the process on the status of shipment movement until it reaches the final destination.
  • The costs received from the agent must be cross-verified with the debit note received too.
  • Profit share if required to be provided to the overseas agent in liaison with office personnel.
  • Monitor the shipments and inform our customs clearance personnel to take over the same.
  • Work closely with Finance to resolve invoicing and other financial issues related to the accounts.

3. Customer Relationship Management

  • Communicate, develop and maintain customer and carrier relationships ensuring customer satisfaction through proactive initiatives.
  • Maintain customer profiles including contacts, special requirements, rates, fees, preferred routing/services, etc.
  • Build long-term relationships with account portfolio via phone calls, emails, and job quality follow-up.
  • Ensure that all customers’ queries are well-investigated and resolved, and escalate queries if appropriate to the General Manager.
  • Act as a liaison between clients and operations & other departments to ensure efficient service levels are delivered to the clients
  • Perform various customer service activities, including upselling and handling new & existing accounts.
  • Keep customers and colleagues abreast of market trends, updates on services, etc.

Graphic Designer

Job Summary:
We are seeking a creative and versatile Graphic Designer to join our team. The ideal candidate will be proficient in creating captivating static and dynamic content through graphic design, photo editing, and video editing and will be responsible for translating concepts into visually appealing designs across various platforms. This role involves collaborating with the marketing, branding, and creative teams to produce compelling and on-brand visual assets.

Responsibilities and Duties:

  • Design and create engaging graphics for various digital and print platforms, including but not limited to social media, websites, marketing collateral, and advertisements
  • Collaborate with the team to understand project requirements and conceptualize design solutions that align with brand guidelines and objectives.
  • Develop visual content, such as logos, illustrations, infographics, and layouts, that effectively communicate the desired message.
  • Edit and retouch photos to enhance quality, ensuring consistency and alignment with brand aesthetics.
  • Produce engaging video content, including editing raw footage, adding effects and transitions, and optimizing audio-visual elements for diverse platforms.
  • Incorporate animated elements, motion graphics, and visual effects to create dynamic and engaging video content.
  • Use graphic design software and tools proficiently to produce high-quality designs, posts, and videos, ensuring accuracy and attention to detail.
  • Stay updated with design trends, techniques, and best practices, incorporating them into design projects to maintain a fresh and modern aesthetic.
  • Manage multiple projects simultaneously, meeting deadlines and delivering exceptional designs within defined timelines.
  • Present design concepts and ideas, incorporating feedback to refine designs and achieve the desired outcomes
  • Work closely with the team to ensure designs effectively complement and enhance marketing campaigns and strategies.

Qualifications:

  • Bachelor’s degree
  • Proven experience as a Graphic Designer, showcasing a strong portfolio of creative and professional designs.
  • Proficiency in editing software such as Photoshop, Illustrator, InDesign, Premiere Pro, After Effects, and Lightroom.
  • Knowledge of Canva is an advantage.
  • Strong understanding of design principles, typography, color theory, and layout composition.
  • Ability to work collaboratively in a team environment, receptive to feedback, and capable of incorporating ideas into design concepts.
  • Excellent communication skills to effectively articulate design concepts and ideas.
  • Attention to detail and a keen eye for visual aesthetics and branding consistency.

Photographer and Videographer

Responsibilities:

Photography and Videography:

  • Capture aesthetically pleasing and on-brand lifestyle images and videos using various techniques and equipment.
  • Utilize your expertise to compose shots that tell a compelling story, including interviews, events,
  • product demos, and promotional videos.

On-Site Shooting:

  • Conduct on-site photo and video shoots to document various aspects of our business, products, and services.
  • Ensure the quality and consistency of visuals align with brand guidelines.
  • Plan and execute photo shoots, ensuring proper lighting, composition, and framing.

Editing:

  • Edit and enhance captured content to meet the standards for social media platforms using tools
  • such as Adobe Photoshop, Lightroom, Premiere Pro, Final Cut Pro, etc.
  • Use creative editing techniques to bring out the best in each photo and video.
  • Manage and organize a library of digital images for easy access and retrieval while maintaining a
  • consistent and cohesive visual style across all edited content.
  • Manage post-production tasks for various platforms, including color correction, audio adjustments, and final output.

Collaboration:
● Work closely with the marketing and content creation teams to understand visual requirements.
● Collaborate with team members to ensure the delivery of cohesive and engaging content.
● Maintain and manage photography and videography equipment to ensure optimal performance.

Requirements:
● Male candidates only – since visits to sites are quiet often.
● On-Site Job.
● Relevant work experience, showcasing a diverse portfolio of high-quality work.
● Proficiency in using industry-standard photography and videography equipment.
● Expertise in software, such as Adobe Creative Suite (Photoshop, Lightroom, Premiere Pro) and Final Cut Pro.
● Must pay attention to detail, work independently and as a team, and manage time/deadlines.

Office Admin and Customer Service Representative

Responsibilities:

Customer Interaction:

  • Meet and greet walk-in customers, directing them to the appropriate service advisor.
  • Collaborate with service advisors to ensure seamless customer service.

Job Card Management:

  • Create job cards in the CRM upon receiving cars/wheels, following service advisor
    instructions.
  • Record time spent and consumables used in each job card daily.
  • Monitor schedule adherence and remind service advisor in case of time overruns
  • Promptly update customers on work status and communicate any delays.

Invoicing and Accounts

  • Generate invoices and receipts using Zoho Books upon completion of services.
  • Share statement accounts with credit customers and follow up on payments when due.
  • Handle and maintain the petty cash and share the ledger with Head office daily basis
  • Record all the expenses and bills in Zoho Books
  • Submit the bills to head office for reimbursement on a weekly basis

Inventory and Procurement:

  • Issue consumables for ongoing jobs and works
  • Coordinate with the procurement team to purchase parts, spares & consumables required to complete the work
  • Share purchase orders with Vendors and follow up on pending or new inquiries
  • Responsible for all inward and outward (physical movement) stock
  • Responsible for carrying out a weekly stock count and sharing the report to the Head office

Other Admin Tasks:

  • Ensure cleanliness and tidiness of the office and workshop all the time
  • Ensure a well-maintained and hygienic office space, including office desks, pantry and eating place, stores, storage room, and other areas.
  • Inform and update the HO Admin and/or HR if any repairs and maintenance-related employee queries and direct them to the HR department as needed.
  • Manage office supplies, pantry and cleaning items and place orders when necessary.
  • Maintain and organize files, records, and documents both in physical and digital formats

Requirements:
● Presentable, chirpy, extrovert.
● On-Site Job, 6 days a week.
● Customer-oriented, with the ability to adapt/respond to different types of characters
● Proven experience in office administration and customer service.
● Familiarity with CRM and Accounting systems, preferably Zoho CRM and Books
● Strong organizational and multitasking abilities.
● Excellent communication and interpersonal skills.
● Attention to detail and accuracy in data entry.
● If you can find us someone who has worked

Mechanical Technician

Responsibilities:

  • Repair, maintain and troubleshoot all company-owned, management and employee vehicles.
  • Perform machinery diagnostics, repairs, and maintenance as and when required.
  • Ensure workshop equipment is available and in working condition for daily activities.
  • Ensure all vehicle repairs and/or services are carried out promptly.
  • Ensure to inspect the vehicles before/after taking handover from/to the employees.
  • Ensure basic safety procedures are quickly learned and followed.
  • Ensure cleanliness of workplace, tools, and equipment.
  • Ensure strict adherence to Company rules, regulations, and procedures; ask when in doubt.

Requirements:

  • On-site job, 6 days a week.
  • English Speaking
  • 2-3 years of proven experience

HVAC Technician

Responsibilities:

  • Installing, maintaining and repairing heater chillers.
  • Identifying maintenance risks on the equipment.
  • Diagnosing electrical and mechanical faults.
  • Performing emergency repairs promptly and efficiently.
  • Central Ac servicing/replacement.
  • Swimming pool cleaning and repairs.
  • Filter and pump servicing/replacement.
  • Complying with service standards, work instructions and Customer requirements.
  • General electrical, plumbing, welding and other technical works.

Requirements:

  • Any National
  • On-Site Job, 6 days a week.
  • 2-3 years of proven experience
  • Pool experience will be an added advantage
  • Good Problem-Solving Skill
  • Must have UAE DL