Primary Healthcare Coordinator
Core Duties and Responsibilities
- Support care delivery to patients
- Medical Centre Operation coordination
- Communicate and provide resources to patients and caregivers about patient’s conditions and treatment requirements
- Recognize and appropriately manage challenging behaviors of patients and caregivers
- Liaise and follow through with patients and all health and social care providers to keep everyone informed and updated
- Organize patient information for efficient data transfer to relevant internal staff and external providers
- Receive and collate information from new, existing, and transfer patients
- Liaise with other providers to ensure patients at risk are monitored adequately
- Conduct checks on data input to ensure quality and consistency
- Generate reports for population health management
- Coordinate among multidisciplinary teams in the provider’s setting
- Liaise with clinical and non-clinical staff for effective patient management
- Organize and manage minutes of internal meetings as needed
- Follow-up and tracking of preventive screening results to ensure the timeliness and completeness of follow-up as specifications and care-pathway
Internal Interactions:
- Clinical lead
- Physicians within the facility
- Administrative within the facility
- Other clinically trained personnel such as pharmacists, technicians, physiotherapists, nurses, etc.
External Interactions
- Other healthcare providers
- Service providers such as rehabilitation centers, home care facilities, dialysis centers, outpatient pharmacies, etc. – Social care services are provided by psychologists, behavioral analysts, social workers, counselors, etc.
- Voluntary services
- Patients and their family members/caregivers