HR Orb Consultancy LLC
Position overview:
The Sales Executive is responsible for generating new business opportunities and managing
client relationships within the freight forwarding and logistics sector. This role requires strong
communication, negotiation, and organizational skills to ensure revenue targets are met while
maintaining high customer satisfaction.
Key Responsibilities
• Identify and pursue new business opportunities in Land freight services.
• Develop and maintain a healthy sales pipeline through continuous prospecting.
• Build and nurture strong relationships with existing and prospective clients.
• Conduct regular client visits, presentations, and business reviews to promote service
offerings.
• Coordinate with the pricing and operations teams to prepare and submit quotations on
time.
• Actively follow up on proposals and close sales deals efficiently.
• Liaise closely with operations, documentation, and customer service teams to ensure
smooth execution of shipments and proper job closures.
• Address customer inquiries, complaints, and service-related issues promptly and
professionally.
• Submit regular sales reports, activity updates, and work-related notifications to the line
manager.
• Ensure timely submission of invoices and follow up on collections within agreed credit
terms.
• Ensure accurate and timely submission of KYC and legal documents to the accounts
team.
Required skills and competencies:
• Strong knowledge of freight forwarding and logistics services.
• Excellent communication, presentation, and negotiation skills.
• Ability to work independently with a high level of accountability.
• Proficiency in CRM tools and Microsoft Office Suite is a plus.
Performance metrics:
• Achievement of assigned sales targets (Monthly/Quarterly/Annual).
• Client acquisition and retention rate.
• Timeliness of quote submissions and job closures.
• Collection efficiency and documentation compliance.