SALES & APPLICATION ENGINEER

Sales and application Engineer would be responsible for the sales of Artificial Lift Systems (ALS)
and will serve as a point of contact for technical solutions to external and internal customers in
Oman & Kuwait.
The position is based at the office our Client in Muscat and cooperates with the functional teams
at GME cluster and group level.

1 – DESIGN & OPTIMIZATION

• Design PCP equipment using the IT tools and ensure proper selection of the equipment
• Participate in client operation meetings
• Evaluate the performance of PCP equipment in operation and provide the client with optimization
  recommendations
• Report and update on the performance of products

2 – SALES

• Execute market and sales strategies, analyze and develop customers and market
  potential based on company strategy
• Develop business opportunities and projects, ensure and coordinate AVL registration,
  assess customer requirements, review and clarify tender/contractual terms, recommend
  technically and commercially appropriate and competitive solutions, select equipment and
  services based on company tools and systems, prepare and negotiate technical and
  commercial proposals and their tender deviations
• Develop and maintain strong customer base and relationships, ensure continuity of
  communication and support culture throughout the entire business cycle from
  development stage to continuous operation
• Develop and maximize sales, service and spare parts business
• Ensure efficient sales/forecast reporting and analysis of won and lost orders

3 – SITE INTERVENTION

• Assist and guide installation of PCP equipment
• Ensure reactive & efficient troubleshooting
• Review and finalize installation reports, failure reports, troubleshooting reports, and others
• Ensure smooth PCP operations at the customer site
• Assist and guide client for the operation of third-party equipment linked to CM
  products

4 – MAINTENANCE AND FAILURE ANALYSIS

• Ensure reactive & efficient corrective maintenance of PCP equipment (in the Workshop or on
  Site)
• Implement a preventive maintenance program for PCP equipment
• Coordinate destructive & non-destructive PCP failure analysis
• Coordinate elastomer compatibility test results

5 – MANAGEMENT & TRAINING

• Act as the technical focal point in the Client’s office
• Record and follow up on customer claims
• Actively participate in client and business development meetings
• Ensure responsive support to client PCP needs
• Coordinate or participate in customers’ and employees’ training on-site or in-house
  technical support for service employees

6 – REPORTING & TRACKING

• Ensure rigorous updates and client performance tracking tools at the customer site
  or customer head office
• Produces on-time systematic reports (Daily quick news, Weekly Report, Monthly operation
  report, Monthly Optimization report)
• Produce call-out jobs reporting
• Manage KPI update

7 – INVENTORY & FORECAST

• Provide rigorous inventory tracking and reporting to clients
• Regularly update the operational forecast with the client to be transmitted to the client’s
  management and Client’s supply chain department

8 – QHSE

• Follow safety rules for self and equipment as per the Client’s requirements, Customer, and local guidelines
• Conduct or participate in regular toolbox safety meetings and maintain records
• Performs regular vehicle safety inspection and maintain records
• Perform maintenance as required on all the work equipment and tools as required to keep
  them in a safe condition
• Acts as first aider and firefighter as required

Profile

• Very strong technical & analytical
• Pragmatic, Rigorous and organized
• Honest, strong personality, diplomatic, autonomous
• Excellent personal and communication skills
• Customer satisfaction oriented
• Flexible, punctual, and committed with a high level of professionalism and respect
  confidentiality

Position Requirements

• B.E. in Petroleum Engineering
• Min. 5 years experience as an Application, Service, Project, and/or Sales Engineer in ALS
  manufacturing company or ALS service provider/operator or equivalent industries,
  preferably with PCP technology
• Good knowledge of upstream and downstream operations, basic geological knowledge
• Understanding of reservoir properties, well construction, and surface layouts, good
• Knowledge of EOR and different ALS technologies
• Knowledge of rotating equipment, API norms, mechanics, fluid dynamics, materials,
  engineering specifications
• Knowledge of contractual terms and conditions applied in supply and service contracts
  in the oil & gas industries
• Hands-on with MS Office and CRM systems
• Fluent in English & Arabic
• Regular travel to Nizwa and the field